Have a question in mind?

Frequently Asked Questions

If you have doubts or trouble registering for a trek, use this section to troubleshoot your problems.

Why should I choose Himalayan Hikers? +

We are serving in the field of adventure with a great experience of 34 years. There are many trekking companies and it is very important to choose the right one. Being the local experts our professional team has proper knowledge of mountain terrains, mountaineering skills, and real-life experiences.

After our first priority of safety, we take proper care of accommodation, food, and equipment. The quality of service is never compromised. While planning your treks Himalayan Hikers always try to bring you close to the environment by providing sustainable treks. We help you explore the culture of quaint villages and provide delicious traditional food from different places, so jump out of your comfort zone and get once-in-a-lifetime experiences with our team.

What type of accommodation will be provided on treks? +

On treks, the accommodation can be in a hotel/homestay/lodge/guesthouse/tents, etc. In local areas, we try to provide accommodation in homestays and lodges to provide livelihood to the locals. It also helps you feel the life in the mountains and know about the villagers in close proximity.

Where can I keep my luggage during the trek? +

Carry your backpack and if for any reason you are unable to carry it, then porters go along with you. Extra charges are applicable for offloading.

How Himalayan Hikers is the best trek planner? +

Planned treks are not only just trekking and getting back, there are several organized cultural activities and new things. Your fitness, age, and prior experience matter a lot so we plan the treks accordingly. We resolve every query of the client and involve them in our planning process. Do not worry about the treks being safe because professional and experienced trek leaders go along on the trek.

What documents do I need to bring? +
  • Original and photocopy of government photo identity card: (Aadhar Card, Driving License, Voter ID, etc.)
  • Medical Certificate: The first part should be filled by a certified doctor, and the second part should be completed by the trekker.
  • Declaration Certificates: Required for safety and liability purposes. Ensure all necessary declarations are signed and submitted.
  • Personal Medical Kit: Carry your own basic medical kit with essential medications, first-aid supplies, and any prescribed drugs.
What is the grading of treks? +
  • Easy Treks: The easy-level treks are great for beginners.
  • Moderate Treks: The moderate-level treks require a higher level of physical fitness.
  • Difficult Treks: To do difficult treks, prior experience of high-altitude trekking is mandatory.
What is the difference between Easy, Moderate, and Difficult treks and Expeditions? +
Easy Trek:

These are for beginners or for people who do not want treks with physical difficulty or challenges. The altitude is up to 3000 m with a duration of 2-7 days and it involves 4 to 5 hours of trekking each day.

Some Easy level treks are:

  • Deoban
  • Nag Tibba
  • Obra Gad
  • Phulara Ridge
Moderate:

A person should be physically fit because the moderate-level treks have challenging terrains with amusing views of the great Himalayan ranges. The altitude of these treks varies from 3500 m to 4500/5000 m.

Some Moderate level treks are:

  • Kedarkantha
  • Dayara Bugyal
  • Deoriatal Chandrashila Peak
  • Har Ki Dun
Difficult Treks:

Trekkers should have prior trekking experience with proper knowledge and skills. The terrains are rough and strenuous, walk for 6-7 hours each day which involves traversing high passes and glaciers.

Some Difficult-level treks are:

  • Mayali Pass
  • Dhumdhar Kandi Pass
  • Lamkhaga Pass
  • Khimloga Pass
Expeditions:

The climb is technically difficult which demands knowledge and skills with previous high altitude trekking experiences. The terrain is steeper and more strenuous than difficult treks so fitness is necessary. The altitude varies from 5400 m to 7100 m.

Some Expeditions are:

  • Kalindi Pass
  • Satopanth
  • Bandarpunch
  • Black Peak
  • Kedar Dome
How much prior should I book my trek? +

It is good to book 2 months prior so that all the arrangements are made properly. We take bookings even 1 week before if the dates are available.

How can I book my trek? +
How to Book:

You can fill out the booking form on our website – https://www.himalayanhikers.in/ – or directly mail us at himalayanhikers.dun@gmail.com.

You can also contact us at the numbers provided on the website.

Does Himalayan Hikers provide trek gear on rent? +
Rental Trek Gear Available

Yes, we provide trek gear on rent.

Trekking demands a good investment and this extremely expensive activity is the passion of many, so we have a great announcement to make which will be a great relief to your pockets.

Now, you can get your Trekking Gear on Rent — all you have to do is make a special renting request while booking your trek. That’s it! We have kept it simple for you.

What are the weather conditions in the mountains? +

The weather is unpredictable and can change anytime but generally, the nights are cold and the days are warm. But, it totally depends on the season and conditions. Keep enough warm clothes to protect yourself against the chilly cold.

Can you arrange private treks in which we can reduce the trek duration? +

Yes, we arrange customized treks. They are more comfortable than the fixed departures. In these treks, you can extend or reduce the itinerary or add extra activity to it at the time of booking.

What type of meals do you provide on the trek? +

We serve three meals a day including snacks and soup. A variety of delectable and healthy food is provided which includes; Indian, Chinese, and other Western meals. They are nutritious and keep you fit and healthy on your trek. (On day 1 – breakfast and lunch; on the last day lunch en route is not included in the package.).

What are the inclusions and exclusions in the package? +
Inclusions
  • Transport
  • Professional Trek Leader
  • Forest Permit and Entrance Fee
  • Accommodation in hotel/tents
  • All Meals
  • Camping Gear (sleeping bag, mattress, liner, etc.)
  • Toilet Tents (Ladies and Gents)
  • Dining Table
  • Helpers, Porters
  • Mules
  • Kitchen Team
  • Oxygen Cylinders
  • Crampons and Gaiters
Exclusions
  • Insurance
  • Medical Certificate
  • Toiletry Items
  • Breakfast and Lunch on Day 1 (en route)
  • Lunch on Last Day (en route)
Can I take a shower during the trek? +

Hotels and guesthouses with bathroom facilities in remote regions use solar systems or gas to heat water so it depends if you get hot water or not. During the trek, the water sources are less and the weather remains cold so you would not even think of taking a shower..

Will there be washroom facilities during the trek? +

At each of our hotels or base camps, we provide concrete washrooms in both Indian and Western styles, ensuring comfort and convenience for all trekkers. During the trek, we set up separate bio-toilets for men and women. To minimize environmental impact, we encourage trekkers to use toilet paper instead of wet wipes.

Will there be charging facilities on the trek? +

You can charge the batteries only in the hotel. There will be no electricity during the trek so keep your batteries charged and bring extra battery backup.

Is the internet available on the treks? +

In most of the Himalayan region, internet connectivity is intermittent and available only in a few places. Do not expect internet access in remote areas.

Can I use my debit or Credit card for payments on the trek? +

In remote regions, you cannot use debit or credit cards so on your trek carry enough cash in Indian currency (Rupee). With every trek mentioned on our website, we have given the details of the last ATM point and Mobile Connectivity.

What happens in case of an emergency? +

We are always prepared for the emergency conditions. The professional guides are certified in mountaineering courses and are aware of handling problematic situations. For more details, you can check this detailed article on a comprehensive guide for safety measures during an emergency breakout in the Trekking.

Is Trekking safe? +

There are always some risks in the adventure and without the challenges it is tasteless. But, safety is a measure that cannot be ignored at any cost. Many challenges will be thrown in front but if handled properly you can easily overcome them. Himalayan Hikers provide the safest treks to their trekkers.

From where can I get more information? +

You can find more information on our website’s Contact Us page.

What things to carry on a trek? +

For a detailed list of essential items to carry on a trek, check out our dedicated article Things To Carry On A Trek. It covers everything you need, from clothing and gear to must-have accessories for a safe and comfortable trek.

Are we still going to hike if it’s raining or snowing? +

Yes, ponchos protect you against rain and snow. If the conditions are unsafe then the trek routes will be changed and if the weather changes before the trek you will be notified earlier.

My age is above 50 and I do not have much experience of trekking, can I go on a trek? +

Yes, why not? You can go on a trek even if you are above 50 and have little trekking experience. However, we recommend choosing an easy-to-moderate trek and preparing in advance with regular walking, cardio exercises, and strength training. It's also advisable to consult your doctor before undertaking a high-altitude trek. If needed, our team can guide you in selecting a suitable trek based on your fitness level.

Can I cancel my trek what is the cancellation policy? +
Cancellation Policy

In the event of cancellation of any trek/adventure activity due to any reason, it is compulsory to notify us in writing. Cancellation charges will only be effective from the date we receive your request in writing.

If the trek is canceled by us due to any reason (heavy snowfall, rainfall, natural disaster, etc.), then the refund will not be initiated but you can go on the same trek another year.

The cancellation charges are as follows: (No bank charges deducted will be refundable)

  • Up to 30 Days: 90% cost is refundable
  • Between 21 to 30 Days: 50% cost is refundable
  • Less than 20 Days: No refund

(Refund is initiated within 7-8 business days)

What if someone gets injured during the trek? +

If a trekker needs to be sent back for safety reasons, a helper will accompany them. The severity of the injury, whether minor or major, will be assessed by the trek leader, who will make the decision based on the situation.

Is extreme fitness important for trekking? +

No, extreme fitness is not necessary for trekking. However, we do expect our trekkers to be in basic physical condition, which can be achieved with regular exercise, and walking some distance. While a good level of fitness will help you cover distances more comfortably and with less fatigue, it is not a requirement for completing a trek.

What is altitude sickness? +

When the altitude is gained rapidly the air gets thin and these symptoms may show up: headache, sleeplessness, and loss of appetite. This may get serious if not cured, the cure is acclimatization, taking the patient to a lower altitude, or giving oxygen.

How to protect ourselves against cold at night? +

We recommend wearing thermals, covering your head, and using a sleeping bag. It doesn’t allow the air to enter inside. We provide high-quality tents and sleeping bags in sub-zero temperatures.

Can I transfer my booking to another person? +

Yes, trek bookings can be transferred to another person, but prior notification is required. Please inform us in advance to update the booking details.

What if I cancel due to a medical emergency? +

The same refund policy applies unless you have trek insurance covering medical trip cancellations.

Will I get a refund if my trek is rescheduled by Himalayan Hikers? +

No cash refund, but you will receive a voucher valid for 1 year.

How do Himalayan Hikers protect my data during trek bookings? +

We use advanced encryption, PCI-DSS-compliant payment gateways, and secure access controls to protect your data.

What payment security measures are in place? +

All transactions are securely processed via Razorpay, ensuring end-to-end encryption and zero storage of sensitive payment details.

How can I update or delete my personal information? +

You can send a request to himalayanhikers.dun@gmail.com and our team will assist you with data modifications or removal.

Do Himalayan Hikers share my information with third parties? +

We only share necessary details with trusted service providers for trek arrangements and payments. We never sell personal data.

Can I opt out of promotional emails? +

Yes. Every promotional email includes an unsubscribe link, or you can email us at himalayanhikers.dun@gmail.com.

Can I cancel my trek? What is the cancellation policy? +

In the event of cancellation of any trek/adventure activity due to any reason, it is compulsory to notify us in writing. Cancellation charges will only be effective from the date we receive your request in writing.

If the trek is canceled by us due to any reason (heavy snowfall, rainfall, natural disaster etc.) then the refund will not be initiated but you can go on the same trek another year.

The cancellation charges are as follows – (No bank charges deducted will be Refundable):

  • Up to 30 Days – 90% cost is Refundable
  • Between 21 to 30 Days – 50% cost is Refundable
  • Less than 20 Days – No Refund

Planning a Trip?

Get a free consultation from our travel experts with over a decade of experience. Schedule a call or chat with us on WhatsApp.

Feedback

Have a compliment or complaint?

Treks by Categories

This category organizes trekking routes into different classifications to help trekkers find trails that suit their preferences, skills, and requirements. Whether you’re looking for a trek based on the season, duration, difficulty, region, or your trekking experience, this approach makes it easier to choose the perfect adventure for your needs.

🍃 Treks by Season

  1. Autumn
  2. Monsoon
  3. Spring
  4. Summer
  5. Winter

📅 Treks by Month

⏳ Treks by Duration

  1. 2 Days
  2. 3 Days
  3. 4 Days
  4. 5 Days
  5. 6 Days
  6. 7+ Days

🏔️ Treks by Difficulty

  1. Easy
  2. Easy To Moderate
  3. Moderate
  4. Moderate To Difficult
  5. Difficult
  6. Difficult To Challenging

🗺️ Treks by Region

  1. Uttarakhand
  2. Sikkim
  3. Nepal
  4. Ladakh
  5. Kashmir
  6. Himachal Pradesh

🌲 Treks by Nature

  1. Lake Treks
  2. Glacier Treks
  3. forest treks
  4. Snow Treks
  5. Meadow Treks
  6. Summit Treks

🔍 Treks by Features

  1. River Crossings
  2. High Altitude
  3. Bird Watching
  4. Family Friendly
  5. Solo Treks
  6. Photography Treks
  7. Star Gazing Treks